A TEST OF THE BEHAVIORAL PERSPECTIVE MODEL IN THE CONTEXT OF AN E-MAIL MARKETING EXPERIMENT.

An e-mail marketing experiment based on the behavioral perspective model was conducted to investigate consumer choice. Conversion e-mails were sent to two groups from the same marketing database of registered consumers interested in children's books. The experiment was based on A-B-A-C-A and A-C-A-B...

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Publicado en:Psychological Record Vol. 63; no. 2; pp. 295 - 308
Autores principales: Sigurdsson, Valdimar, Menon, R. G. Vishnu, Sigurdarson, Johannes Pall, Kristjansson, Jon Skafti, Foxall, Gordon R.
Formato: Artículo
Publicado: Springer Nature Spring2013
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      aug:
        au:
          Sigurdsson, Valdimar
          Menon, R. G. Vishnu
          Sigurdarson, Johannes Pall
          Kristjansson, Jon Skafti
          Foxall, Gordon R.
        affil:
          Reykjavik University
          Cardiff University
      su:
        Consumer preferences
        Email systems
        Consumer behavior
        Consumer attitudes
        Marketing
        Children's books
      sug:
        subj:
          Consumer preferences
          Email systems
          Consumer behavior
          Consumer attitudes
          Marketing
          Marketing Consulting Services
          Book, periodical and newspaper merchant wholesalers
          Children's books
      keyword:
        behavioral economics
        behavioral perspective model
        e-mail
        online behavior
        behavioral economics
        behavioral perspective model
        e-mail
        online behavior
      ab: An e-mail marketing experiment based on the behavioral perspective model was conducted to investigate consumer choice. Conversion e-mails were sent to two groups from the same marketing database of registered consumers interested in children's books. The experiment was based on A-B-A-C-A and A-C-A-B-A withdrawal designs and consisted of sending B = utilitarian (economic/functional) and C = informational (social) advertising stimuli with a clear call for action. Key measurements consisted of individuals receiving the e-mail, opening it, clicking on a link, and buying the target books. Aggregated results showed that the informational stimuli were more successful in inducing consumers to open the e-mails whereas the utilitarian stimuli were beneficial in increasing buying behavior. Data for individual consumer behavior indicate possible stimulus control in the case of particular consumers and potentials for functional analysis. The results show different appropriateness of stimuli for shaping consumer responses online and possibilities for translational work in behavior analysis.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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