Performance improvement in public service.

Reports on the priority given by the British government to reform public services. Effects of the reforms; Emphasis of the government's reformist propaganda on the customers; Importance of performance-related pay (PRP); PRP not favorable to the police; PRP's popularity with government and business...

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Detalles Bibliográficos
Publicado en:Political Quarterly Vol. 66; no. 3; pp. 181 - 195
Autor principal: Madron, Roy
Formato: Artículo
Publicado: Wiley-Blackwell Jul-Sep95
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Acceso en línea:Ver este registro en EBSCOhost
Descripción
Sumario:Reports on the priority given by the British government to reform public services. Effects of the reforms; Emphasis of the government's reformist propaganda on the customers; Importance of performance-related pay (PRP); PRP not favorable to the police; PRP's popularity with government and business leaders; Politics of continual performance improvement.