Performance improvement in public service.
Reports on the priority given by the British government to reform public services. Effects of the reforms; Emphasis of the government's reformist propaganda on the customers; Importance of performance-related pay (PRP); PRP not favorable to the police; PRP's popularity with government and business...
| Published in: | Political Quarterly Vol. 66; no. 3; pp. 181 - 195 |
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| Format: | Article |
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Wiley-Blackwell
Jul-Sep95
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| Online Access: | View this record in EBSCOhost |