The Impact of Goals and Pay on Feedback-Seeking Behavior.

Purpose: In light of the increasing use of electronic feedback systems in organizational settings, this study contributes to feedback-seeking research to examine feedback-seeking behavior and task performance when outcome feedback is paired with and without an assigned goal, under hourly and perform...

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Publicado en:Psychological Record Vol. 64; no. 2; pp. 217 - 233
Autores principales: Slowiak, Julie, Nuetzman, Ashley
Formato: Artículo
Publicado: Springer Nature Jun2014
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      pub: Springer Nature
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        10.1007/s40732-014-0031-1
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        atl: The Impact of Goals and Pay on Feedback-Seeking Behavior.
      aug:
        au:
          Slowiak, Julie
          Nuetzman, Ashley
        affil: Department of Psychology, University of Minnesota Duluth, 1207 Ordean Ct, 320 Bohannon Hall Duluth 55812 USA
      su:
        Psychological feedback
        Human behavior
        Task performance
        Undergraduates
        Data entry
      sug:
        subj:
          Psychological feedback
          Human behavior
          Task performance
          Undergraduates
          Data Processing, Hosting, and Related Services
          Data entry
      keyword:
        Assigned performance goals
        Feedback-seeking behavior
        Pay systems
        Assigned performance goals
        Feedback-seeking behavior
        Pay systems
      ab: Purpose: In light of the increasing use of electronic feedback systems in organizational settings, this study contributes to feedback-seeking research to examine feedback-seeking behavior and task performance when outcome feedback is paired with and without an assigned goal, under hourly and performance-based pay. Participants & Method: A total of 120 undergraduate students attended three 45-minute sessions and performed a data-entry task, during which they were able to solicit immediate insession feedback. Results: Descriptive and visual analyses indicated that feedback seeking occurred frequently across experimental sessions and increased as the time to the end of the session decreased. These trends are discussed herein. Task performance was significantly higher for individuals who were paid incentives, and patterns in performance across sessions differed significantly between pay groups. Although the inclusion of an assigned performance goal did not significantly enhance performance or the frequency of feedback seeking, descriptive analyses revealed that both feedback seeking and task performance were higher for those who received an assigned goal. Conclusions: Identifying the function of feedback-seeking behavior, as well as variables that may influence or interact with this behavior, may be useful when developing and implementing optimal and effective feedback systems.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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