Electronic Information Systems and Human Services Organisations: Avoiding the Pitfalls of Participatory Design.

Recent research and evaluation of the forms of electronic information systems (IS) being used in child welfare agencies in both Australia and England and Wales have shown that, despite the many millions of dollars spent, not only are they unfit for purpose, but also they may undermine front line pra...

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Detalles Bibliográficos
Publicado en:British Journal of Social Work Vol. 45; no. 2; pp. 651 - 667
Autor principal: Gillingham, Philip
Formato: research Journal Article
Publicado: Oxford University Press / USA Mar2015
Acceso en línea:Ver este registro en EBSCOhost