Electronic Information Systems and Human Services Organisations: Avoiding the Pitfalls of Participatory Design.
Recent research and evaluation of the forms of electronic information systems (IS) being used in child welfare agencies in both Australia and England and Wales have shown that, despite the many millions of dollars spent, not only are they unfit for purpose, but also they may undermine front line pra...
| Published in: | British Journal of Social Work Vol. 45; no. 2; pp. 651 - 667 |
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| Format: | research Journal Article |
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Oxford University Press / USA
Mar2015
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| Online Access: | View this record in EBSCOhost |