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The Real Effects of Relational Contracts.

Does the 'soft side' of management matter? Many managers assert that 'firm culture' is strongly correlated with productivity, but there are few robust tests of this assertion. In a set of field experiments, we study driver productivity within a large US logistics company that is arguably transitioni...

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Published in:American Economic Review Vol. 105; no. 5; pp. 452 - 457
Main Authors: Blader, Steven, Gartenberg, Claudine, Henderson, Rebecca, Prat, Andrea
Format: Article
Published: American Economic Association May2015
Subjects:
Corporate culture
Labor productivity
Psychological contracts (Employment)
Industrial relations
Trucking
Truck drivers
Process optimization
Lean management
Online Access:View this record in EBSCOhost