Provider performance reports and consumer welfare.

A provider's performance report consists of his service average outcome and volume. The two variables depend on the provider's private quality type and current demand, but he can raise his average outcome by dumping vulnerable consumers. Prospective consumers infer providers' qualities from their re...

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Publicado en:	RAND Journal of Economics (Wiley-Blackwell) Vol. 48; no. 1; pp. 250 - 281
Autor principal:	Mak, Henry Y.
Formato:	Artículo
Publicado:	Wiley-Blackwell Spring2017
Materias:	Consumer behavior Economic competition Quality of service Performance evaluation Health care industry customer services Dumping (Medical care) Cardiac surgery Profitability
Acceso en línea:	Ver este registro en EBSCOhost