THE SUPERHEROES of CYBERSPACE: Help Desk Careers.

The article focuses on the importance of help desk for information technology due to for technical troubleshooting with a problem-solving techniques in cyberspace. It mentions variety of support tickets relating to email accounts, smart phone apps, learning management systems, ebooks and tablets. It...

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Detalles Bibliográficos
Publicado en:Career Planning & Adult Development Journal Vol. 33; no. 1; pp. 8 - 12
Autor principal: Easom, Colin
Formato: Artículo
Publicado: Career Planning & Adult Development Network Spring2017
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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        atl: THE SUPERHEROES of CYBERSPACE: Help Desk Careers.
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        au: Easom, Colin
        affil: Pima Medical Institute
      su:
        Information technology
        Problem solving
        Email
        Computer technical support software
        Cyberspace
        Learning management system
      sug:
        subj:
          Information technology
          Problem solving
          Email
          Other Computer Related Services
          Educational Support Services
          Computer technical support software
          Cyberspace
          Learning management system
      ab: The article focuses on the importance of help desk for information technology due to for technical troubleshooting with a problem-solving techniques in cyberspace. It mentions variety of support tickets relating to email accounts, smart phone apps, learning management systems, ebooks and tablets. It also mentions problem in the online classroom faced by students and teachers.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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