THE SUPERHEROES of CYBERSPACE: Help Desk Careers.

The article focuses on the importance of help desk for information technology due to for technical troubleshooting with a problem-solving techniques in cyberspace. It mentions variety of support tickets relating to email accounts, smart phone apps, learning management systems, ebooks and tablets. It...

Descripción completa

Detalles Bibliográficos
Publicado en:Career Planning & Adult Development Journal Vol. 33; no. 1; pp. 8 - 12
Autor principal: Easom, Colin
Formato: Artículo
Publicado: Career Planning & Adult Development Network Spring2017
Materias:
Acceso en línea:Ver este registro en EBSCOhost