Cover Image
QR Code

Racial Diversity and Task Performance: The Roles of Formalization and Goal Setting in Government Organizations.

Previous studies on demographic diversity have yielded inconsistent results with respect to several individual and organizational outcomes. The current study proposes that structural characteristics can enhance the positive influence of racial diversity on employee outcomes. Specifically, this study...

Full description

Published in:Public Personnel Management Vol. 48; no. 4; pp. 493 - 513
Main Author: Jong, Jaehee
Format: research tables/charts Journal Article
Published: Sage Publications Inc. Dec2019
Online Access:View this record in EBSCOhost
fields @attributes:
  recordID: 1
pdfLink:
plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=138691187&site=ehost-live
header:
  @attributes:
    shortDbName: ccm
    uiTerm: 138691187
    longDbName: CINAHL Complete
    uiTag: AN
  controlInfo:
    bkinfo:
    dissinfo:
    jinfo:
      jid:
        00910260
        PPM
      jtl: Public Personnel Management
      issn: 00910260
      maglogo: Y
    pubinfo:
      dt: Dec2019
      vid: 48
      iid: 4
      pid: 344
      pub: Sage Publications Inc.
      place: Thousand Oaks, California
    artinfo:
      ui:
        138691187
        138691187
        138691187
        10.1177/0091026019826157
        138691187
      ppf: 493
      ppct: 20
      formats:
        fmt:
          – @attributes:
              type: T
          – @attributes:
              type: P
      tig:
        atl: Racial Diversity and Task Performance: The Roles of Formalization and Goal Setting in Government Organizations.
      aug:
        au: Jong, Jaehee
        affil: Northern Illinois University, DeKalb, IL, USA
      sug:
        subj:
          Cultural Diversity
          Race Factors
          Task Performance and Analysis
          Government Organizations
          Job Performance
          Ethnic Groups
          Organizational Objectives
          Demography
          Human
          New York
          Government Employees
          Employee Attitudes
          Perception
          Environment
          Workforce
          Goals and Objectives
          Government Agencies
          Surveys
          Female
          Male
          Adult
          Scales
          White Persons
          Descriptive Statistics
          Confidence Intervals
          Productivity
          Adult: 19-44 years
          Female
          Male
      ab: Previous studies on demographic diversity have yielded inconsistent results with respect to several individual and organizational outcomes. The current study proposes that structural characteristics can enhance the positive influence of racial diversity on employee outcomes. Specifically, this study examines the roles of formalization as a moderator and goal setting as a mediator in the relationship between racial diversity and employee task performance. Using a sample of New York state employees from 42 state agencies, this study found that (a) in organizations where tasks are formalized, the effects of racial diversity on employee perception of goal specificity and goal difficulty were positive and (b) some of the interaction effects between racial diversity and formalization were, in turn, positively related to task performance through perception of the goal difficulty. Overall, while the results confirm the complex nature of diversity effects mentioned in previous research, they contribute further evidence regarding the positive impact of racial diversity and the notion that the contextual environment of public organizations—in this case, formalization—contributes to positive performance in demographically diverse workforces.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
    refInfo:
    holdings:
      @attributes:
        islocal: N