An Implementation Science Approach Improves Language Access in the Emergency Department.

Background: The underuse of interpreters for limited English proficiency (LEP) patient encounters is pervasive, particularly in the emergency department (ED). Objective: To measure the outcome of strategies to improve the use of interpreters by ED providers. Methods: Pre- and post- intervention eval...

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Publicado en:Journal of Immigrant & Minority Health Vol. 23; no. 6; pp. 1214 - 1223
Autores principales: Taira, Breena R., Onofre, Laura, Yaggi, Catherine, Orue, Aristides, Thyne, Shannon, Kim, Hyung
Formato: clinical trial research tables/charts Journal Article
Publicado: Springer Nature Dec2021
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Dec2021
      vid: 23
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      pub: Springer Nature
      place: New York, New York
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        10.1007/s10903-020-01127-x
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        atl: An Implementation Science Approach Improves Language Access in the Emergency Department.
      aug:
        au:
          Taira, Breena R.
          Onofre, Laura
          Yaggi, Catherine
          Orue, Aristides
          Thyne, Shannon
          Kim, Hyung
        affil: Department of Emergency Medicine, Olive View-UCLA Medical Center, 14445 Olive View Drive, North Annex, 91342, Sylmar, CA, USA
      sug:
        subj:
          Implementation Science
          Emergency Service
          Interpreter Services Utilization
          Communication Barriers Prevention and Control
          Quality Improvement
          Outcomes (Health Care)
          Human
          Clinical Trials
          Pretest-Posttest Design
          Pilot Studies
          Multilingualism
          Communication Skills
          Documentation
          Record Review
          Descriptive Statistics
          Confidence Intervals
          kappa Statistic
          Conceptual Framework
          Adult
          Adult: 19-44 years
      ab: Background: The underuse of interpreters for limited English proficiency (LEP) patient encounters is pervasive, particularly in the emergency department (ED). Objective: To measure the outcome of strategies to improve the use of interpreters by ED providers. Methods: Pre- and post- intervention evaluation of the unmet need for language assistance (LA) in a public ED. Informed by the Behavior Change Wheel (BCW), strategies included: education, training, technology-based facilitators, local champions and environmental cues. Results: Pre-intervention, of the 110 patient charts with interpreter requests, 17 (15.5%) had documentation of an interpreter-mediated encounter or were seen by a certified bilingual provider (unmet need = 84.5%). Post intervention, of the 159 patient charts with interpreter requests, 47 (29.6%) had documentation of an interpreter-mediated encounter or were seen by a certified bilingual provider (unmet need = 70.4%), difference + 0.14 (95% CI = 0.03-0.23). Conclusion: In this pilot study, we found a statistically significant increase in the met need for language assistance.
      pubtype: Academic Journal
      doctype:
        clinical trial
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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