Effects of role overload, work engagement and perceived organisational support on nurses' job performance during the COVID‐19 pandemic.
Aims: We aim to study the effect of role overload, work engagement and perceived organisational support on nurses' job performance, including task performance, interpersonal facilitation and job dedication. Background: Many nurses have suffered from role overload at work during the COVID‐19 pandemic...
| Publicado en: | Journal of Nursing Management Vol. 30; no. 4; pp. 901 - 913 |
|---|---|
| Autores principales: | , , , |
| Formato: | research tables/charts Journal Article |
| Publicado: |
Wiley-Blackwell
May2022
|
| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=156658467&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 156658467 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 09660429 81U jtl: Journal of Nursing Management issn: 09660429 maglogo: Y pubinfo: dt: May2022 vid: 30 iid: 4 pid: 480 pub: Wiley-Blackwell place: Malden, Massachusetts artinfo: ui: 156658467 155968565 156658467 156658467 10.1111/jonm.13598 156658467 ppf: 901 ppct: 12 formats: tig: atl: Effects of role overload, work engagement and perceived organisational support on nurses' job performance during the COVID‐19 pandemic. aug: au: Zhang, Na Xu, Dingxin Li, Jingjing Xu, Zhen affil: School of Economics and Management, Beijing Information Science & Technology University, Beijing, China sug: subj: Work Engagement Evaluation Workload Job Performance Nurses COVID-19 Pandemic Nursing Role Task Performance and Analysis Organizational Culture Human Female Male Chinese Persons Cluster Sample Hypothesis Random Sample Consent (Research) Questionnaires Coefficient alpha Factor Analysis Descriptive Statistics Funding Source Variable Data Analysis Software T-Tests Analysis of Variance Structural Equation Modeling Confidence Intervals Female Male ab: Aims: We aim to study the effect of role overload, work engagement and perceived organisational support on nurses' job performance, including task performance, interpersonal facilitation and job dedication. Background: Many nurses have suffered from role overload at work during the COVID‐19 pandemic. However, the investigations of the influence mechanisms and boundary conditions through and under which role overload is associated with job performance have shown inconsistent results. Methods: A total of 595 Chinese nurses were studied from November 2020 to February 2021. Confirmatory factor analysis, maximum likelihood estimation and bootstrapping analysis were used to test the mediating process and the moderating effect. Results: Work engagement partly mediated the relationships of role overload with task performance (β = −.253, p <.001, 95% CI: [−.315, −.204]) and interpersonal facilitation (β = −.202, p <.001, 95% CI: [−.261, −.145]); work engagement also fully mediated the relationship between role overload and job dedication (β = −.239, p <.001, 95% CI: [−.302, −.186]). Perceived organisational support moderated the relationships of role overload with task performance, interpersonal facilitation and work dedication (β = −.171, p <.001, β = −.154, p <.001 and β = −.175, p <.001, respectively). Conclusions: Work engagement is the linchpin linking role overload to distal outcomes of job performance. Perceived organisational support mitigates the ways in which role overload undermines job performance. Implications for Nursing Management: Hospital administrators can minimize the effects of role overload and create a more supportive organisational environment to promote the job performance of nurses. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
|---|