Falling from a Great Height: Principles of Good Practice in Performance Measurement and the Perils of Top Down Determination of Performance Indicators.
The author uses an evaluator's perspective and practical experience of implementing performance measurement systems in the public, private and voluntary sectors to devise ten principles of good practice in performance measurement: conceptualisation, stakeholder approach, clarity, balance, ownership,...
| Publicado en: | Local Government Studies Vol. 31; no. 1; pp. 21 - 39 |
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| Formato: | Artículo |
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Taylor & Francis Ltd
Feb2005
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| Acceso en línea: | Ver este registro en EBSCOhost |