Falling from a Great Height: Principles of Good Practice in Performance Measurement and the Perils of Top Down Determination of Performance Indicators.
The author uses an evaluator's perspective and practical experience of implementing performance measurement systems in the public, private and voluntary sectors to devise ten principles of good practice in performance measurement: conceptualisation, stakeholder approach, clarity, balance, ownership,...
| Publicado en: | Local Government Studies Vol. 31; no. 1; pp. 21 - 39 |
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| Formato: | Artículo |
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Taylor & Francis Ltd
Feb2005
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=hlh&AN=16295740&site=ehost-live header: @attributes: shortDbName: hlh uiTerm: 16295740 longDbName: Humanities International Complete uiTag: AN controlInfo: bkinfo: jinfo: jid: 03003930 LBQ jtl: Local Government Studies issn: 03003930 maglogo: Y pubinfo: dt: Feb2005 vid: 31 iid: 1 pid: 377 pub: Taylor & Francis Ltd artinfo: ui: 16295740 10.1080/0300393042000332837 ppf: 21 ppct: 18 formats: fmt: – @attributes: type: T – @attributes: type: P size: 152KB tig: atl: Falling from a Great Height: Principles of Good Practice in Performance Measurement and the Perils of Top Down Determination of Performance Indicators. aug: au: Jackson, Annabel affil: Annabel Jackson Associates, Bath su: Performance evaluation Evaluation Stakeholders Property Money sug: subj: Performance evaluation Evaluation Stakeholders Property Money ab: The author uses an evaluator's perspective and practical experience of implementing performance measurement systems in the public, private and voluntary sectors to devise ten principles of good practice in performance measurement: conceptualisation, stakeholder approach, clarity, balance, ownership, usefulness, accuracy, contextualisation, dynamism and value for money. These principles are not easily achieved and require adjustments that are difficult to implement in top down performance measurement systems. Locally determined performance measurement systems have a higher chance of meeting learning-based and practical purposes of performance measurement as opposed to political and symbolic purposes. Incorporating an evaluation element can moderate some of the potential weaknesses of a top down approach and take advantage of the scale of a national system to provide a powerful contextualised learning repository. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: Y custom: Copyright of Local Government Studies is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. item: Local Government Studies holder: Taylor & Francis Ltd dt: @attributes: year: 2005 holdings: @attributes: islocal: N |
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