Falling from a Great Height: Principles of Good Practice in Performance Measurement and the Perils of Top Down Determination of Performance Indicators.

The author uses an evaluator's perspective and practical experience of implementing performance measurement systems in the public, private and voluntary sectors to devise ten principles of good practice in performance measurement: conceptualisation, stakeholder approach, clarity, balance, ownership,...

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Bibliographic Details

Published in:	Local Government Studies Vol. 31; no. 1; pp. 21 - 39
Main Author:	Jackson, Annabel
Format:	Article
Published:	Taylor & Francis Ltd Feb2005
Subjects:	Performance evaluation Evaluation Stakeholders Property Money
Online Access:	View this record in EBSCOhost