The Mediating Effects of Perceived Organizational Support and Perceived Supervisor Support in the Relationship between Clinical Nurses' Organizational Citizenship Behavior and Turnover Intention.

Purpose: Turnover rates among nurses in South Korea are higher than those of other job groups, affecting hospital performance. This study clarified the mediating role of perceived organizational and supervisor support in the relationship between nurses' organizational citizenship behavior and turnov...

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Publicado en:Journal of Korean Academy of Nursing Administration Vol. 30; no. 1; pp. 11 - 19
Autores principales: Kyungmi Lee, Hye Suk Jun
Formato: research tables/charts Journal Article
Publicado: Korean Academy of Nursing Administration Jan2024
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Jan2024
      vid: 30
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      pub: Korean Academy of Nursing Administration
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        10.11111/jkana.2024.30.1.11
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        atl: The Mediating Effects of Perceived Organizational Support and Perceived Supervisor Support in the Relationship between Clinical Nurses' Organizational Citizenship Behavior and Turnover Intention.
      aug:
        au:
          Kyungmi Lee
          Hye Suk Jun
        affil: Assistant Professor, College of Nursing, Baekseok University
      sug:
        subj:
          Organizational Culture South Korea
          Support, Psychosocial
          Supervisors and Supervision
          Nursing Staff, Hospital
          Employee Attitudes Evaluation
          Commitment Evaluation
          Personnel Turnover Evaluation
          Intention
          Human
          South Korea
          Descriptive Research
          Surveys
          Multiple Regression
          Data Analysis Software
          Young Adult
          Adult
          Male
          Female
          Adult: 19-44 years
          Male
          Female
      ab: Purpose: Turnover rates among nurses in South Korea are higher than those of other job groups, affecting hospital performance. This study clarified the mediating role of perceived organizational and supervisor support in the relationship between nurses' organizational citizenship behavior and turnover intention. Methods: This study involved a descriptive survey of 160 nurses working in two hospitals in S, South Korea. Data were analyzed using the Hayes PROCESS macro (Model 4) program, version 3.4. Results: Organizational citizenship behavior was positively correlated with perceived organizational support and perceived supervisor support but negatively correlated with turnover intention. Perceived organizational support was positively correlated with perceived supervisor support. Additionally, perceived organizational and supervisor support were negatively correlated with turnover intention. The authors verified the mediating role of perceived organizational support in the relationship between organizational citizenship behavior and turnover intention. However, the mediating role of perceived supervisor support was not confirmed. Conclusion: The higher a nurse's organizational citizenship behavior, the higher their perceived organizational support, which reduces turnover intention. High-quality nursing contributes to organizational performance; therefore, the nursing workforce should be carefully preserved.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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