Using the Workload Indicators of Staffing Need (WISN) – method to asses HR requirements and optimize processes in health care.

Changing market conditions and increasingly scarce human resources require health care providers to analyze, review, and constantly adjust their processes within their healthcare facilities. A personnel requirement assessment based on the WISN method has proven to be a useful instrument for personne...

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Publicado en:SHS Web of Conferences Vol. 184; pp. 1 - 9
Autores principales: Thum, Regina, Wehner, Cornelia, Goetz, Olav
Formato: Artículo
Publicado: EDP Sciences 3/5/2024
Acceso en línea:Ver este registro en EBSCOhost
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      dt: 3/5/2024
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        10.1051/shsconf/202418402008
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        atl: Using the Workload Indicators of Staffing Need (WISN) – method to asses HR requirements and optimize processes in health care.
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          Thum, Regina
          Wehner, Cornelia
          Goetz, Olav
        affil:
          Dresden International University (DIU), Dresden, Germany
          APOLLON University of Applied Science GmbH, Bremen, Germany
      sug:
      keyword:
        HR Calculation
        HR Management
        Human Resources (HR)
        Optimization of health care services
        Workload Indicator of Staffing Need (WISN)
      ab: Changing market conditions and increasingly scarce human resources require health care providers to analyze, review, and constantly adjust their processes within their healthcare facilities. A personnel requirement assessment based on the WISN method has proven to be a useful instrument for personnel planning, but also for identifying potential for improvement and process optimization. Based on a mixed method approach, using a systematic literature review, focus group-based experts discussions and interviews the WISN – method was applied to calculate human resource needs for a neurology team of therapists in a general hospital in Germany. Furthermore, the study intended to identify concrete measures for optimization. The results show that it is possible to calculate the required personal resources using the WISN-Method. Additionally, three support activities (daily documentation, weekly documentation, and scheduling) which, at 5.5 hours/week per therapist, tie up considerable working time could be identified. After implementing the optimization measures, a maximum of 1.36 full-time equivalents (FTE) therapists out of a team of 9.51 FTEs therapists could be saved or used for value-adding other health activities. It can be concluded that WISN is a good way to calculate Human Resource (HR) requirements and can help to increase transparency and efficiency in health care.
      pubtype: Conference Proceedings
      doctype: Article
      src: R
    language: English
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