5S management improves the service quality in the outpatient-emergency pharmacy: from management process optimisation to staff capacity enhancement.
Objective As a high-efficiency demanding department in a hospital, the outpatient pharmacy has a great need for quality improvement to provide superior medical service for patients. Little is known about the application of 5S management in a hospital pharmacy department. The aim of this study was to...
| Published in: | European Journal of Hospital Pharmacy Vol. 31; no. 3; pp. 259 - 267 |
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| Main Authors: | , , , , , |
| Format: | research tables/charts Journal Article |
| Published: |
BMJ Publishing Group
May2024
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| Online Access: | View this record in EBSCOhost |