Potholes, 311 reports, and a theory of heterogeneous resident demand for city services.
Understanding the needs of residents is vital in public administration and management, as this helps officials when making choices on policies and service distribution. Increasingly, cities rely on 311 systems to elicit information from residents on emergent needs in particular policy areas (e.g., r...
| Publicado en: | Policy Studies Journal Vol. 52; no. 3; pp. 647 - 670 |
|---|---|
| Autores principales: | , , |
| Formato: | Artículo |
| Publicado: |
Wiley-Blackwell
Aug2024
|
| Materias: | |
| Acceso en línea: | Ver este registro en EBSCOhost |