Impact of Pay-What-You-Want Pricing Model.

Study investigates the effectiveness of Pay-What-You-Want (PWYW) pricing models in the nonprofit performing arts sector, focusing on Toronto's Harbourfront Centre during the COVID-19 pandemic. Through methods involving quantitative ticket sales data and qualitative insights from management, this res...

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Publicado en:Journal of Arts Management, Law & Society Vol. 54; no. 6; pp. 323 - 348
Autores principales: Lightwala, Owais, Wall-Andrews, Charlie
Formato: Artículo
Publicado: Taylor & Francis Ltd 2024
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      dt: 2024
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          Lightwala, Owais
          Wall-Andrews, Charlie
        affil: Toronto Metropolitan University, Toronto, Canada
      su:
        COVID-19 pandemic
        Target marketing
        Nonprofit organizations
        Performing arts
        Arts management
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        subj:
          COVID-19 pandemic
          Target marketing
          Nonprofit organizations
          Performing arts
          Arts management
      keyword:
        access
        arts management
        case study
        dance
        pay what you can
        pay what you want
        performing arts
        Pricing
        revenue model
        theatre
        ticket pricing
      ab: Study investigates the effectiveness of Pay-What-You-Want (PWYW) pricing models in the nonprofit performing arts sector, focusing on Toronto's Harbourfront Centre during the COVID-19 pandemic. Through methods involving quantitative ticket sales data and qualitative insights from management, this research assesses how PWYW affects audience behavior, revenue, and accessibility. Results indicate that PWYW can enhance audience inclusivity, notably by attracting a broader geographic distribution of attendees, though shifts in demographic diversity were less pronounced. Analysis of repeat customers reveals increased financial contributions under PWYW, suggesting the model's potential for leveraging loyal patron support. The study provides strategic implications for arts organizations, emphasizing the need for comprehensive audience analysis and targeted marketing to maximize PWYW's accessibility and sustainability goals. Findings contribute to the literature on alternative pricing in arts management, highlighting PWYW's viability as a tool for democratizing access while maintaining financial resilience post-pandemic.
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    language: English
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