ChatGPT and Education: Bhutanese Teachers' Knowledge, Perceptions, and Practices.

The increasing research on ChatGPT in education shows the need for more studies to fully understand its potential. This mixed-method study collected data using surveys and open-ended questions to examine the knowledge, perceptions, and practices of 214 Bhutanese in-service teachers regarding the use...

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Published in:Pertanika Journal of Social Sciences & Humanities Vol. 33; no. 2; pp. 779 - 802
Main Authors: Thinley Wangdi, Rigdel, Karma Sonam
Format: Article
Published: Universiti Putra Malaysia Apr2025
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Online Access:View this record in EBSCOhost
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      dt: Apr2025
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          Thinley Wangdi
          Rigdel, Karma Sonam
        affil:
          Centers for Language Teaching and Learning, Language Department, School of Languages and General Education, Walailak University, 80160, Thailand
          Langauge and Geography Department, Wangbama Central School, Ministry of Education and Skills Development, 11001, Bhutan
      su:
        ChatGPT
        Mixed methods research
        In-service training of teachers
        Student engagement
        Creative ability
      sug:
        subj:
          ChatGPT
          Mixed methods research
          In-service training of teachers
          Student engagement
          Creative ability
      keyword:
        Bhutan
        Generative AI
        teachers' knowledge
        teachers' perceptions
        teachers' practices
      ab: The increasing research on ChatGPT in education shows the need for more studies to fully understand its potential. This mixed-method study collected data using surveys and open-ended questions to examine the knowledge, perceptions, and practices of 214 Bhutanese in-service teachers regarding the use of ChatGPT in education. The descriptive analysis of the quantitative data showed that teachers were highly knowledgeable, held positive perceptions, and actively used ChatGPT for various educational purposes, while the thematic analysis of the qualitative data explained why participants felt informed, viewed ChatGPT positively, and engaged with it. Teacher participants demonstrated knowledge about ChatGPT, reporting awareness of its potential benefits and drawbacks in education. Their positive perceptions stemmed from the belief that its benefits outweigh its drawbacks in the educational context. Reported benefits of ChatGPT included reducing teachers' workloads, enhancing teaching effectiveness, supporting personalized learning experience, increasing students' motivation and engagement, and contributing to their professional development, among other benefits, while drawbacks included risks of over-dependence, risk of inaccurate information, lack of emotional intelligence, and potential negative impacts on the creativity and critical thinking skills of teachers and students. Finally, participants stated that they used ChatGPT for lesson planning, content creation, understanding complex concepts, developing educational materials, generating assessment questions, and providing student feedback. The study concludes that teacher participants held positive views toward the use of ChatGPT for educational purposes. They specifically mentioned that ChatGPT is easily accessible and user-friendly. Based on the current findings, practical implications and recommendations for future research are provided.
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    language: English
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      custom: Copyright of Pertanika Journal of Social Sciences & Humanities is the property of Universiti Putra Malaysia and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use.
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          year: 2025
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