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Socioeconomic Disparities, Service Equity, and Citizen Satisfaction: Cross‐National Evidence.

The literature on citizen satisfaction has predominantly focused on the key factors of service quality, with scant attention paid to the role of equity. Furthermore, these studies often rely on a single demographic identity within a single country, limiting their scope. This study aims to address th...

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Publicado en:Public Administration Review Vol. 85; no. 4; pp. 973 - 989
Autores principales: Song, Miyeon, An, Seung‐Ho, Yang, Sun Gue
Formato: Artículo
Publicado: Wiley-Blackwell Jul/Aug2025
Materias:
Citizen satisfaction
Income
Scholarly method
Professions
Socioeconomic disparities in health
Educational outcomes
Comparative studies
Acceso en línea:Ver este registro en EBSCOhost