How Employees Perceive Planned Organizational Change: Insights from a Workspace Change Project in the German Insurance Industry.

Based on a symbolic–interpretive and social–constructivist research approach, this longitudinal study explores how employees perceive workspace changes. Rich empirical processual data that were continuously collected during the change process were used to analyze workspace changes as a new type of o...

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Publicado en:Journal of Applied Behavioral Science Vol. 61; no. 3; pp. 573 - 614
Autores principales: Breutner, Natalie, Roth, Angela
Formato: Artículo
Publicado: Sage Publications Inc. Sep2025
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Sep2025
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      pub: Sage Publications Inc.
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        atl: How Employees Perceive Planned Organizational Change: Insights from a Workspace Change Project in the German Insurance Industry.
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        au:
          Breutner, Natalie
          Roth, Angela
        affil: Chair of Information Systems, Innovation & Value Creation, Friedrich-Alexander-University Erlangen-Nuremberg, Nuremberg, Germany
      su:
        Organizational change
        Social psychology
        Affect (Psychology)
        Employee psychology
        Change management
        Office environment
        Narration
        Cognitive styles
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        subj:
          Organizational change
          Social psychology
          Affect (Psychology)
          Employee psychology
          Change management
          Office environment
          Narration
          Cognitive styles
      keyword:
        affect
        attitudes
        change management
        cognition/cognitive processes
        organizational change
        organizational development
        sensemaking/sensegiving
        affect
        attitudes
        change management
        cognition/cognitive processes
        organizational change
        organizational development
        sensemaking/sensegiving
      ab: Based on a symbolic–interpretive and social–constructivist research approach, this longitudinal study explores how employees perceive workspace changes. Rich empirical processual data that were continuously collected during the change process were used to analyze workspace changes as a new type of organizational change, thereby contributing to sensemaking research. Three types of change recipients from employees' responses to a workspace change based on differences in their underlying cognitive, behavioral, and affective patterns throughout the sensemaking process were identified: those with positive attitudes and perceptions, those with negative attitudes and perceptions, and those exhibiting a change toward positive attitudes and perceptions. As a practical contribution, change agents and leaders can gain insights and guidance for managing different employees by considering the individual patterns that trigger changes in employees' perceptions throughout the change process. These insights about sensemaking also contribute to organizational development and change management research.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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