Extending the unified theory of acceptance and use of technology with the problems of digital access to (re)connect the disconnected NEETs.

This study focuses on how lack of digital access can impede progress in the lives of young people who are not in education, employment, or training (NEET) by investigating their concerns and issues surrounding accessing online information. The study employs and extends the unified theory of acceptan...

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Publicado en:Innovation: The European Journal of Social Sciences Vol. 38; no. 3; pp. 1147 - 1167
Autores principales: Matli, Walter, Ngoepe, Mpho
Formato: Artículo
Publicado: Taylor & Francis Ltd Sep2025
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Sep2025
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      pub: Taylor & Francis Ltd
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        atl: Extending the unified theory of acceptance and use of technology with the problems of digital access to (re)connect the disconnected NEETs.
      aug:
        au:
          Matli, Walter
          Ngoepe, Mpho
        affil:
          Graduate School of Business Leadership, University of South Africa, Pretoria, South Africa
          Department of Information Sciences, University of South Africa, Pretoria, South Africa
      su:
        South Africa
        Internet access
        Young people not in education, employment, or training
        Vocational guidance
        Poor people
        Online education
        Technology Acceptance Model
      sug:
        subj:
          Internet access
          Young people not in education, employment, or training
          Vocational guidance
          Poor people
          Online education
          South Africa
          Vocational Rehabilitation Services
          Technology Acceptance Model
      keyword:
        digital access
        NEET
        UTAUT
        web-based information services
        digital access
        NEET
        UTAUT
        web-based information services
      ab: This study focuses on how lack of digital access can impede progress in the lives of young people who are not in education, employment, or training (NEET) by investigating their concerns and issues surrounding accessing online information. The study employs and extends the unified theory of acceptance and use of technology (UTAUT) by drawing on data from three previous studies, carried out in 2018, 2019 and 2020, to verify that digital access is key for the NEETs in accepting the use of technology to source information on online educational and employment opportunities. The findings point out that access to the digital world and digital skills remains a cause for concern in South Africa. The relevance of this article is in demonstrating the importance of access to web-based services that provide information for the NEETs who are actively seeking educational and work opportunities, since most information services systems have now migrated online. The article seeks to highlight that while the search, access and retrieval of information have been disrupted by recent digital and technological advances, this has failed to be accompanied by an understanding of how people have been affected by this transition. The research concludes that there is a necessity to strengthen the literature on UTAUT and support digital access for the NEETs. It is hoped that this article brings to light the realities and economic and structural challenges experienced by young people. Although based on South African data, the findings remain relevant to marginal or under-served regions of Europe with respect to access to the digital world.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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