Untangling the Relationship Between Red Tape and Job Satisfaction: The Role of Self‐Efficacy and High‐Individualistic Culture.

Although red tape remains a significant policy concern and despite meta‐analytical research showing that it impacts employee and performance outcomes, research elucidating why and under which conditions it does so remains scarce. Using social cognitive theory, we first hypothesize that the relations...

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Publicado en:Public Administration Review Vol. 85; no. 6; pp. 1723 - 1738
Autores principales: Li, Qianhui, George, Bert
Formato: Artículo
Publicado: Wiley-Blackwell Nov/Dec2025
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Acceso en línea:Ver este registro en EBSCOhost
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        atl: Untangling the Relationship Between Red Tape and Job Satisfaction: The Role of Self‐Efficacy and High‐Individualistic Culture.
      aug:
        au:
          Li, Qianhui
          George, Bert
        affil: Department of Public and International Affairs, City University of Hong Kong, Special Administrative Regions of China, , Hong Kong
      su:
        Job satisfaction
        Cross-cultural studies
        Social cognitive theory
        Public administration
        Self-efficacy
        Employee well-being
        Red tape
      sug:
        subj:
          Job satisfaction
          Cross-cultural studies
          Social cognitive theory
          Public administration
          Self-efficacy
          Employee well-being
          Other General Government Support
          Red tape
      keyword:
        individualism–collectivism
        job satisfaction
        red tape
        self‐efficacy
        teachers
        individualism–collectivism
        job satisfaction
        red tape
        self‐efficacy
        teachers
      ab: Although red tape remains a significant policy concern and despite meta‐analytical research showing that it impacts employee and performance outcomes, research elucidating why and under which conditions it does so remains scarce. Using social cognitive theory, we first hypothesize that the relationship between red tape and job satisfaction is mediated by self‐efficacy. Second, we argue that red tape is particularly harmful for job satisfaction in high‐individualistic cultures. Using a survey dataset of 110,746 teachers across 45 countries, we find that self‐efficacy is a statistically significant mediator in the red tape—job satisfaction relationship, explaining about 8% of the relationship. Self‐efficacy does not offer a particularly potent mechanism explaining the red tape—job satisfaction relationship, though it does matter. Importantly, we also corroborate assumptions about the role of culture in red tape and public administration research, by finding that red tape is much more harmful for job satisfaction in high‐individualistic cultures.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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