Imagen de Portada
Código QR

Reflections Today Prevent Failures Tomorrow.

The article discusses efforts related to process improvements at the organizational level, specifically addressing improvements to the process of developing computer software. The authors indicate that the U.S. military's concept and practice of capturing immediate feedback after every mission could...

Descripción completa

Publicado en:Communications of the ACM Vol. 52; no. 5; pp. 140 - 145
Autores principales: BROCK, GARY W., MCMANUS, DENISE J., HALE, JOANNE E.
Formato: Artículo
Publicado: Association for Computing Machinery May2009
Materias:
Computer software
Process optimization
Computer science
Computer programming
Process control systems
United States. Army
United States
Acceso en línea:Ver este registro en EBSCOhost
Sumario:The article discusses efforts related to process improvements at the organizational level, specifically addressing improvements to the process of developing computer software. The authors indicate that the U.S. military's concept and practice of capturing immediate feedback after every mission could be applied to the efforts related to improve computer software. The U.S. Army has a model instituted in 1981 for identifying process performer-generated PIP (process improvement proposals) called the After Action Review (AAR) method. Within the AAR concept, teams in the Army use interactive team discussions to foster improvements in specific processes.