| Sumario: | The relationship between citizens and government is examined. A value-centered model that focuses on the worth of government to its citizens, built on two models presented in previous research—the customer model and the owner model—is proposed. These models are contrasted, and it is shown how they interrelate. In addition, the results of exploratory field research with constituents of Newton, Massachusetts, are reported to examine the applicability and usefulness of the value perspective in describing and influencing citizen perceptions of the value of city government. The results suggest that although citizens were not used to thinking of the value of government, they expressed opinions, engaged in activities, and coinvested personal resources in a way that was consistent with the value perspective.
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