Cover Image
QR Code

Keeping customers satisfied.

Focuses on Tom Siebel, chief executive of software firm Siebel Systems. Background on the company, which focused on specialized programs for customer-relationship management; Management style; How analysts are asking questions about the quality of Siebel's revenues; Concerns over Siebel's numerous...

Full description

Published in:Economist Vol. 365; no. 8295; pp. 65 - 66
Format: Article
Published: Economist Newspaper Limited 10/19/2002
Subjects:
Siebel, Tom
Siebel Systems Inc.
Computer software development
Mergers & acquisitions
Microsoft Corp.
Online Access:View this record in EBSCOhost