Keeping customers satisfied.

Focuses on Tom Siebel, chief executive of software firm Siebel Systems. Background on the company, which focused on specialized programs for customer-relationship management; Management style; How analysts are asking questions about the quality of Siebel's revenues; Concerns over Siebel's numerous...

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Detalles Bibliográficos
Publicado en:Economist Vol. 365; no. 8295; pp. 65 - 66
Formato: Artículo
Publicado: Economist Newspaper Limited 10/19/2002
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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        Siebel, Tom
        Siebel Systems Inc.
        Computer software development
        Mergers & acquisitions
        Microsoft Corp.
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          Siebel, Tom
          Siebel Systems Inc.
          Computer software development
          Mergers & acquisitions
          Microsoft Corp.
      ab: Focuses on Tom Siebel, chief executive of software firm Siebel Systems. Background on the company, which focused on specialized programs for customer-relationship management; Management style; How analysts are asking questions about the quality of Siebel's revenues; Concerns over Siebel's numerous partnerships; Competition; Push into other markets such as software to manage relationships with employees; Speculation on a possible merger with Microsoft.
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