Keeping customers satisfied.
Focuses on Tom Siebel, chief executive of software firm Siebel Systems. Background on the company, which focused on specialized programs for customer-relationship management; Management style; How analysts are asking questions about the quality of Siebel's revenues; Concerns over Siebel's numerous...
| Publicado en: | Economist Vol. 365; no. 8295; pp. 65 - 66 |
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| Formato: | Artículo |
| Publicado: |
Economist Newspaper Limited
10/19/2002
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| Materias: | |
| Acceso en línea: | Ver este registro en EBSCOhost |
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