Keeping customers satisfied.

Focuses on Tom Siebel, chief executive of software firm Siebel Systems. Background on the company, which focused on specialized programs for customer-relationship management; Management style; How analysts are asking questions about the quality of Siebel's revenues; Concerns over Siebel's numerous...

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Detalles Bibliográficos

Publicado en:	Economist Vol. 365; no. 8295; pp. 65 - 66
Formato:	Artículo
Publicado:	Economist Newspaper Limited 10/19/2002
Materias:	Siebel, Tom Siebel Systems Inc. Computer software development Mergers & acquisitions Microsoft Corp.
Acceso en línea:	Ver este registro en EBSCOhost