Calidad y servicio : conceptos y herramientas /

Bibliographic Details
Main Author:	Vargas Quiñones, Martha Elena
Other Authors:	Aldana de Vega, Luz Angela
Format:	Electronic eBook
Language:	Spanish
Published:	Chía, Cundinamarca, Colombia : [Bogota] : Ecoe Ediciones, Universidad de La Sabana ; 2011.
Edition:	2. ed.
Series:	Colección textos universitarios Area administración.
Subjects:	Quality control > Handbooks, manuals, etc. Customer services > Handbooks, manuals, etc. Consumer satisfaction > Handbooks, manuals, etc. Electronic books.
Online Access:	Digitalia Hispánica

Calidad y servicio : conceptos y herramientas / by Vargas Quiñones, Martha Elena, Aldana de Vega, Luz Angela

Published [2014]

Digitalia Hispánica

Electronic eBook